Comments on: App Store Screenshots Missing http://www.theappspod.com/blog/general/app-store-screenshots-missing/ Just another WordPress weblog Thu, 29 Jul 2010 02:56:38 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Rob http://www.theappspod.com/blog/general/app-store-screenshots-missing/comment-page-1/#comment-536 Rob Thu, 29 Jul 2010 02:56:38 +0000 http://www.theappspod.com/blog/?p=206#comment-536 This just happened to me as well today. I emailed Apple about it too. I also have a test update to the app in the portal "waiting for upload" but can't remove it. Keep me posted... This just happened to me as well today. I emailed Apple about it too. I also have a test update to the app in the portal “waiting for upload” but can’t remove it. Keep me posted…

]]> By: admin http://www.theappspod.com/blog/general/app-store-screenshots-missing/comment-page-1/#comment-539 admin Wed, 28 Jul 2010 19:05:49 +0000 http://www.theappspod.com/blog/?p=206#comment-539 Received from Apple - 28/07/2010 Thank you form raising an issue in relation to the new itunes Connect website. In order to further investigate the issue you have brought to our attention I would like you to reply to this email with the following details. Please provide the following: Name of Apps involved in this issue, Version Number of Apps involved in this issue, Apple ID number of Apps involved in this issue. Also when did then screenshot appear? Thank you for your support. I have replied with the information requested together with a re-explanation of the problem as i'm not convinced they understood. I also stressed that it was not just me with the problem. Received from Apple – 28/07/2010

Thank you form raising an issue in relation to the new itunes Connect website.
In order to further investigate the issue you have brought to our attention I would like you to reply to this email with the following details.
Please provide the following:
Name of Apps involved in this issue,
Version Number of Apps involved in this issue,
Apple ID number of Apps involved in this issue.
Also when did then screenshot appear?
Thank you for your support.

I have replied with the information requested together with a re-explanation of the problem as i’m not convinced they understood. I also stressed that it was not just me with the problem.

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